Whitelisting LiveSchool for Best Performance

Add LiveSchool, and the tools we use to improve LiveSchool, to your "trusted sites."

What is Whitelisting?

Firewalls in schools are necessary, but can sometimes interfere with LiveSchool's ability to connect with your users and power your school's data.

Asking your IT department to whitelist LiveSchool's domains ensures that the data we send through your school's firewall is recognized and we're able to provide the best performance possible.

Domains to Whitelist

To ensure effective performance of the LiveSchool app, please whitelist:

  • *.liveschoolapp.com
  • *.s3.amazonaws.com
  • *.firebaseio.com
  • *.segment.com 

All LiveSchool traffic is over ports 443 (HTTPS).

Supported Devices and Browsers

  • PC - Windows 10 and higher with newest version of Chrome (recommended) or Edge
    macOS - El Capitan and higher with newest version of Chrome, or Safari
    Android - 5.1.1 and higher using native app or Chrome
    iOS - 13.6 and higher, these include iPhone, iPad, iPad Air, and iPad Pro models