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Locating Access Codes
Find Access Codes by going to Setup and then Students. Select Manage Access for the student you'd like to see.
Look Up A Parent's or Student's Email Address
Steps to Look Up a Student or Parent Email Address
Go to Setup
Click Students
Click "Manage Access" on the student for which you'd like to view their or their parent's email.
The student's and parent's email will be listed under their name (if they've created an account).
Edit a Student's or Parent's Email Address
Steps to Edit a Student's or Parent's Email
Go to Setup
Click Students
Click "Manage Access" on the student for which you'd like to edit their or their parent's email.
Click "Edit Email Address" and enter a new email to change the student's or parent's email.
Change a Student's or Parent's Password
Steps to Change a Student's or Parent's Password
Go to Setup
Click Students
Click "Manage Access" on the student for which you'd like to change their or their parent's password.
Click "Change Password" and enter a new password to change the student's or parent's password.
View Access Codes for Students or Parents that Haven't Signed Up
Steps to Change a Student's or Parent's Password
Go to Setup
Click Students
Click "Manage Access" on the student for which you'd like to view their or their parent's access codes
You will see the access code for the student or parent if they have not signed up
Download an Access Sheet for One Student
Steps to Download an Access Sheet for a Student
Go to Setup
Click Students
Click "Manage Access" on the student for which you'd like to download their access sheet
Click "Download Access Sheets" and a PDF access sheet will be generated including codes for the student and parents
See Last Login for Students and Parents
On the Students Setup screen, you’ll see:
The last time the student logged into LiveSchool
The last time one of the student’s parents logged into LiveSchool
Whether one, both, or neither of the parents have signed up
You can download a student export to see all of the students that haven't yet signed up for LiveSchool – students and parents that haven't created an account will not have any data in their "Last Login" column.
Recommendation: Enable Recaps for Automatic Weekly Summaries via Email
Recaps help schools deliver an email summary of points data to students and their parents — every week, automatically – so you can build better feedback loops.
This is an optional feature on top of our student and parent accounts. When a LiveSchool admin enables Recaps at your school, a weekly email is automatically sent to all student and parent email addresses. This email includes a Magic Link that opens a summary of their data for the last week, with no log-in required.
For more detail about enabling and managing Recaps, review our Automatically Send Weekly Feedback to Students and Parents with Recaps article.
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