Add a New Admin or Teacher User

Adding a new user to LiveSchool
You can add new users in bulk by sending us a spreadsheet.

STEP 1

Click Setup

STEP 2

Choose Users

STEP 3

Click New User

If you get a notice that you need to purchase more seats, you can delete a user before continuing with adding the new user.

STEP 4

Add User Details and Invite the User

Choose a title, add name and email, and choose whether the user will have admin permissions. Admin users in LiveSchool can edit site-wide settings like the behavior rubric, daily bonus points, and your school's list of students.

When you click the Add User button, an email will be automatically sent to the teacher/admin inviting them to create a LiveSchool account.

New users must use the invite email to create an account so the account is linked to your school. If teachers have already created a free account, read the instructions below or send us an email and we'll be happy to help.

Having Issues with an Email?

If you experience a red box around an email, this most likely means the email is being used on another school's LiveSchool account– either a trial account or at another school.

The teacher/admin can edit the email address they use to log into their other LiveSchool account so their primary email can be used with your school's account.

Ask the teacher/admin to log in with the email that you want to use and follow these instructions to edit their email. They can add "+" and any text to the end of their email and before the @ sign (for example: lsampson+freesite@liveschoolinc.com). Once they save their email address, you'll be able to use their primary email to invite them to create a LiveSchool account with your school.

We are of course happy to help as well! Chat us in the app or email us at support@liveschoolinc.com.

If there are school staff that work with LiveSchool at multiple schools, to create separate logins for each school just add "+SchoolName" (or any other text) to the end of their email and before the "@" sign and they'll still receive all emails at their primary email address.